How To Login

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What is my User ID and Password for log-in?

Once you register with Pioneer auctions, we will verify your details and then will email your user ID and a Password.
What is my User ID and Password for log-in? What happens when my User ID is invalid?

Please call our Customer Services for assistance.
What should I do if I have forgotten my User ID?

Please call our Customer Service for assistance.
What should I do if I have forgotten my Password?

Please click on "Forgot Password" from the main page of Live Online/Internet Bidding and follow the simple instructions to reset your password. If there be any issues, please call our Customer Service for assistance.
What should I do if I have forgotten my Security Questions?

Please click on 'Forgot Security Questions' from the main page of Live Online/Internet Bidding and follow the simple instructions to reset your Security Questions.

If there be any issues, please call our Customer Service for assistance.
Can I change my password?

Yes, you can change your password any time. To change the password, login to Live Online/ Internet Bidding and then go to 'Change Password' service.
What should I do if I feel that my password has been stolen or exposed to third-party?

If you feel that your password has been stolen or exposed to others, please change your password immediately.